Privacy policy

Facilities Support Services provides IoT Skynet, cloud software for a business. This policy describes what we collect and how we use it. It applies to the public site, a customer Skynet, and a bank connection. The Stripe account used for card payments and bank connections is the Facilities Support Services account.

Information we collect

When a business signs up, we collect the owner’s name, email, phone, company name, and the password they choose. Inside Skynet, the business enters its own records: customers, employees, invoices, bills, payroll, and files they upload.

If the business connects a bank, Stripe Financial Connections collects the account the business selects and its posted transactions. Skynet downloads those transactions into that company’s books so they can be matched to invoices, bills, and expenses.

How we use it

We use this information to provide that company’s Skynet, to bill for the software plan, and to support the account. Bank transactions are used only for that company’s bookkeeping. We do not sell personal information or bank data. We do not use a bank connection to move money or to decide credit.

Who can see it

People the business allows into its Skynet can see its records. The host super admin can open an account to provide support. Stripe processes the bank connection under its own privacy policy at stripe.com/privacy. A payment card is handled by Stripe. Skynet stores the company’s Stripe keys so that company can charge its own customers.

How long we keep it

We keep the company file while the Skynet account is active. The business can download a company file. If the account is closed, we delete or return that file on request, except records we must keep for taxes or accounting.

Questions about this policy: info@iotskynet.com.